Shipping Policy

Last updated: July 4, 2026

At Vibe Vault (www.vibe-vaultco.com), we are committed to providing a transparent, secure, and reliable shipping experience. We proudly serve and ship exclusively to customers located within the United States.

To bring you the most competitive prices and unique trends, we cut out the middleman and work directly with global manufacturing partners. Therefore, your orders are dispatched directly from our international fulfillment and partner logistics centers.

1. Shipping Costs & Order Cut-Off

• Shipping Fees: Promotional Free Shipping may apply across the store as advertised on our announcement bar. Standard calculated rates (if any apply to specific items) will be transparently shown at checkout.
• Order Cut-Off Time: 5:00 PM (EST - Eastern Standard Time). Orders received after 5:00 PM will begin processing on the following operational business day.

2. Processing & Delivery Timeframes

Our shipping schedule is divided into two distinct structural phases to ensure your package arrives securely:

• Order Processing Time: 1–3 business days (Monday through Friday). This window includes order verification, tailoring, quality checks, and secure packaging. Orders placed over the weekend or on federal holidays will be processed starting the next business day.
• Estimated Transit Time: 7–10 business days. This is the time it takes for your package to travel from our international logistics hub to your destination address in the United States.

Please note: These timeframes are business estimates. Rare delivery delays may occasionally happen due to customs backlogs, severe weather anomalies, or unexpected domestic carrier strain (USPS/FedEx/UPS) during peak promotional seasons.

3. Order Tracking

Transparency is key. As soon as your order has been packaged and handed over to our international delivery couriers, an automated shipping confirmation email containing a custom tracking link will be sent to your inbox. You can use this link to check your package's transit updates at any stage of its journey.

4. Taxes and Import Regulations

Orders are imported as individual consumer shipments. Depending on your state of residence, local state sales taxes may be calculated and added at checkout in accordance with US e-commerce regulations. Any local postal carrier handling or storage adjustments resulting from a recipient being unavailable for delivery are the responsibility of the customer.

5. Incorrect Addresses & Delivery Responsibility

It is the customer's sole responsibility to provide an accurate, complete, and valid delivery address during the checkout process. Vibe Vault is not liable for failed shipments or lost packages due to typographical address errors, missing apartment/suite numbers, or a failure to collect packages from local regional post offices within the carrier's designated pick-up window.